(848) 299-1351
WORRY-FREE OUTSOURCING
Customizable Outsourcing Solutions
Your Outsourcing Trusted Partner
We are committed to servicing your business not just as a provider but rather as a partner. We are one team working towards one goal: to make your business succeed.
From providing excellent customer service to medical billing, Serenity will ensure that your business thrives and grows on all levels while aligning costs and offering uncommon transparency.
We offer a strong relationship structure to manage your strategic and operational needs and deliver high-quality outcomes.
Healthcare Services
Claims & member eligibility
Claims processing
Patient intake
Third-party billing inquiries
Patient registration
A/R collection services
Denial management
eCommerce
Customer care
Live & AI- enabled chat
Interactive Voice Response (IVR)
Technical support
Sales & retention
Collections services
Back Office
Data annotation & management
Customer analytics
Quality assurance auditing
Competitive and pricing assessments
IT staff augmentation
Capacity planning & workforce management
Fintech
Disputes & chargebacks
Fraud mitigation & investigation
Manual identity verification
Due diligence
How Can We Help?
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